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1.5 Based on 24 reviews
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  • Customers like
    • Safe for my kids 1
    • Service 1
    • Spiders are gone 1
  • Customers don't like
    • Service not as promised 5
    • Crooks do not sign contracts 4
    • How dishonest and misrepresented things were 3
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I didn't realize I had signed a contract with them and it is so hard to cancel. I have called, written, E-mailed, etc. and they still show up and bill me. So frustrating. Why do I have to write 100 words about this? I will keep typing until I reach 100 words....very strange. Does every review need 100 words? Only 50 words to go....so enjoy reading, even though I was very clear above why I was disappointed. When I ask why they haven't... Read more

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When you sign, they tell "you are just signing for the service". They never once say that you are signing a two year contract! The young man has an iPad and you really don't get any opportunity to read the contract that you are being tricked into signing. They came to my house when I was not home and when I asked them not to come at all. They also added my husbands name to the account when I was the person that dealt with the salesman. It is... Read more

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Knocked at my door at almost 9pm. When I opened the door I already felt uncomfortable, he asked me if I was interested told him it was late and I already had a contract he continued to act nervous and ask me who .i had to shut my door on him. He was parked in front of my house indicating to me I don't think he went any where else being so late. He continued to sit in front of my house for at least 15 min. My son came down to confront him and... Read more

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The sales lady lied to me, once" and that is enough. I asked if I could think about it until tomorrow (I changed my mind the last minute and didn't sign up for the year contract). She replied, "No, we wont be here tomorrow". I still did not sign up and glad I didn't. Guess who showed up at my door the next day. That was enough of a lie to let me know that I was not dealing with an honest company. So glad I did not sign up. I do have wasp... Read more

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They are incompetent. - They don’t have the technology or understanding of how to do what they have promised. They are dishonest. Their business model is designed around providing as little value as possible for full charge. They are poor managers. They do not communicate to their employees the desires or concerns of their customers. I and my neighbors have had very bad experiences with this company. They show up unannounced, run around the... Read more

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I got locked into a 2 year contract when they were door knocking in my neighborhood, telling everyone we had black widows. The only reason I allowed a service is because I had infant twins living in my basement. My bad for not reading the Very Fine Print stating I am locked into a 2 year contract. Turns out no black widows, I'm locked into this damned contract and last time they came they left the gate open and dogs ran loose all day while I... Read more

Was this review helpful? 2 0

Edge provided us terrible service. We had to call just to get them to provide the initial interior service. In two months, we had to call 6 times with zero results. Three days after they allegedly provided a service call, we had 19 wasp nests. Our son was stung three times. Every time I called, they said let us make it up to you and provide another service call. Always promising to send someone more important than the last. We finally called and... Read more

Was this review helpful? 1 0

DON'T SIGN ANYTHING. They make you sign for your service and whoops, you just signed a 5 year contract that will cost you $500.00 to get out of. No way that is good business. Reminds me of those Cable and Cell phone contracts, you know the ones they used to do that they no longer do because IT WASN'T GOOD FOR BUSINESS. DO NOT SIGN ANYTHING. If any of you have used them and had this happen I suggest you right a review and warn everybody about... Read more

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Sales person rang my doorbell, even after seeing my "No solicitors invited" sign. Had to chase him away. July 27 about noon in Plainfield Il.

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Just stay away from this company all together. They are horrible at communicating. They didnt disclose the right amount of services I would be paying for. When I called they only wanted to offer me something I was already entitled to since I had already paid for the service. They said they would do my inside since they only did the outside since I was not home. How funny is that? I will be cancelling and paying the $165 to not have to deal with... Read more

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